While most funeral homes provide outstanding services, sometimes things can go wrong. The funeral service sector is regulated by provincial licensing boards. In most cases, the consumer should try to resolve problems with the funeral director first. If the dispute cannot be solved by talking with the funeral director, the consumer may wish to contact their provincial funeral service association for assistance and clarification. Their addresses are listed below.

Alberta Funeral Services Regulatory Board
11810 Kingsway Avenue
Edmonton, Alberta
T5G 0X5
Tel:  (403) 452-6130
Fax: (403) 452-6085
Toll Free: 1-800-563-4652

Funeral and Cremation Services Council of Saskatchewan
3847C Albert Street
Regina, Saskatchewan
S4S 3R4
Phone: (306) 584-1575
Fax:  (306) 584-1576
Email: sask.funeral@sasktel.net

Manitoba Board of Administration Under the Embalmers and Funeral Directors Act
Room 311, Legislative Building
Winnipeg, Manitoba
R3C 0V8
Tel:  (204) 945-3742

Ontario Board of Funeral Services
777 Bay Street, Suite 2810
Toronto, Ontario
M5G 2C8
Tel:  (416) 979-5450
Fax: (416) 979-0384
Toll Free: 1-800-387-4458

The Nova Scotia Board of Registration of Embalmers and Funeral Directors
Box 815
Dartmouth, Nova Scotia
B2Y 3Z3
Tel:  (902) 466-7566

New Brunswick Board for Registration of Embalmers and Funeral Directors
P. O. Box 31, 1063 Main Street
Hampton, New Brunswick
E0G 1Z0
Tel:  (506) 832-5541
Fax: (506) 832-3082